CHRIS JACK WEDDING FAQ

  • I have personally shot over 600 weddings and events in Brisbane, Gold Coast and the Sunshine Coast since 2015.

    I shoot 7 days a week full-time, and when not shooting I am normally editing photos, scouting locations or responding to enquiries.

    This means I have shot at all most popular wedding locations in Brisbane many times already including W Hotel, Victoria Park, Sirromet, Hillstone St Lucia, Blackbird Cafe, Marriot Hotel, Calile Hotel, Enoteca, Hotel X, City Winery, Electric Avenue, Roma Street Parklands, New Farm Park, Newstead Park, Walkabout Creek, Smoked Garage, Stamford Plaza, Riverlife, The Warehouse, Emporium Southbank, Cedar Creek, Mt Coot-Tha Gardens, Rainforest Gardens, Victoria Park, Lightspace, Bundaleer Rainforest Gardens and GOMA to name some of the most popular (and recommended).

  • Yes for sure, and without limits on the resolution, JPEG quality, or who can print from them (everyone you provide the password!).

    The very next day after the wedding you will receive 15 edited sneak peek photos. These are free of watermarks (as are all photos) and are ideal for social media posting or sharing with overseas or interstate family and friends.

    The standard delivery time for all photos is 30 days from the wedding date.

    The gallery remains hosted for at least two years to allow as many friends and family to download them and make additional backups and prints.

    You can even purchase the original raw files if you know how to edit photos in Lightroom or Capture One, or want to ‘reimagine’ your photos in the future (either by editing them yourself, or using future AI!).

  • No problem! There is no cost or if you change your booked date to another date, even the day before the wedding. Even cancellations with full refunds are available up to six hours before the wedding start time for your complete peace of mind.

  • I shoot with dual 2021 Canon EOS R6 professional camera bodies and use only weather sealed, professional grade lenses from Canon (L Series) and Tamron (SP Series) for the best optical quality, and reliability. I always shoot to two SanDisk memory cards for continuous backup of your photos throughout the day.

    In terms of lighting and flash I have an extensive range of on-camera Canon speed lites, plus multiple Godox off-camera lights with soft boxes, umbrellas and MagMod modifiers to suit any situation.

    I have rain covers and wet weather gear to shoot in light rain if required anytime on the day, either during the ceremony or your portrait session. I carry extra umbrellas of various types in my vehicle at all times as well.

    Please see this article for a full list of my current gear.

  • Yes, you can absolutely change the coverage (time shooting) before the wedding day, to suit your timeline or change of plans.

    About two weeks before the wedding, we hold a pre-wedding consultation via video chat or phone call where we determine the final number of hours.

    I can then send through the final invoice, due five days before the wedding (adjusted for whatever the coverage time has been agreed).

  • It’s just a formal name for a chat where we go over the photography timeline and venue runsheet of the wedding day about two weeks prior. For practical reasons I conduct all pre-wedding consultations via video chat or phone call.

    It takes about 45 to 90 minutes depending on the length of your coverage.

    After this chat I send through a ‘Photography Timeline’ which outlines the exact times I will be arriving and departing from each location and stage throughout the day, so everyone is on the same page.

    The pre-wedding consultation is also a fantastic time to offer some advice for the various stages of the day, to get the best possible photos. Such as ‘Please don’t hide the rings during the ring exchange’ ;)

    I refer to this photography timeline throughout the day to ensure I always keep to the schedule and are prepared for the next activity.

  • Yes, you can request a free USB drive if you need this to transfer the photos. But for most clients downloading the digital files is simply quicker and less hassle.

    Pixieset (my online gallery provider) also provides a convenient direct transfer to Dropbox or Google Photos, or download to your computer.

    I do not offer decorative USB drives (such as bamboo) as these could be unreliable over time as I only trust the Sandisk brand.

    Also all USB sticks degrade after about 5-7 years, so the best way to preserve photos is to keep multiple backups in the cloud.

  • For coverage five hours or longer, I do ask that you provide a meal from your reception venue at this time when guests are eating for practical reasons so I can stay amongst it, and not have to leave the premises.

    If you are planning a buffet or finger food only, then I can certainly partake in that as an alternative.

    The only real break throughout a wedding day that I take is to sit down and eat a main meal when guests are also eating and there are no photo opportunities to be had (for around 30 minutes).

    It’s not possible to take great photos of guests when they are eating, so my meal is best served as early as possible so I can be ready to shoot again once guests are mingling again.

  • I have not missed any of the 600+ weddings & events shot since 2015 (for any reason, including being sick, double bookings or punctuality).

    In the unlikely situation I was physically unable to shoot your wedding, I would make suggestions for an alternative photographer through my personal network of multiple other professional wedding photographers, who I am in contact with on a regular basis.

    I also work with several Associate shooters if you need a second shooter (two photographers) for larger weddings, and these would be my first recommendations to replace me on the day if I was incapacitated.

  • A $200 deposit is requested to reserve the wedding date paid online, and the balance is due five days before the wedding. That way, photos can be delivered without delay, including sneak peek photos the next day.

    I accept credit cards online for payments without extra surcharges, or you can send a bank transfer.

    All paperwork including the agreement and initial payment can be completed online (no paper forms to fill out).

    Please note that while I do request full payment before the wedding day, full refunds are still available for cancellations even if notified by email just six hours before the wedding. And of course, postponements are also possible if required (for example due to snap COVID lockdowns or any reason).

  • Yes I am now accepting bookings again for destination weddings throughout Australia and New Zealand (and other countries on a case by case basis).

    For destination weddings (those outside SEQ beyond the practical reach of a car) you would be expected to pay for the cost of flights, accommodation and other out of pocket expenses such as meals, and this can be quoted at the time of your enquiry.

  • Yes, absolutely! This is a great way to get to know each other before the big day rolls around. It just makes it so much easier on the day itself to hit the ground running when a familiar face turns up ;)

    Between December 1st - April 30th you can book an in-person meeting at Zaraffas Cannon Hill if preferred over a video chat.

    For practical reasons though during peak wedding season (May - November) I conduct all meetings via video chat using Google Meet.

    For your convenience, you can book a phone call or video chat below with real-time availability.

    Schedule A Meeting

    chrisjack.as.me

  • No it will be clear who you are booking (either Chris Jack or an Associate Shooter or a Second Shooter) but I do offer a second shooter as an add-on (an extra photographer) and recommend this for large weddings with more than 150 guests, or larger budgets.

    This allows a second photographer to capture detail shots while I am shooting getting ready photos, or both the bride and groom getting ready at the same time.

    It also allows for multiple camera angles during key moments, many more photos, and ensures more meaningful moments are captured throughout the day.

    I only use experienced full-time current professional wedding photographers as my second shooters who have previously shot many full day weddings themselves, need little supervision, and are compatible with my shooting style.

    Second shooters are priced at $600 for three hours minimum, and $200 per hour after that, including my additional time to select and edit those additional photos.

    I personally choose and edit all the photos the second shooter captures for a consistent final gallery.

  • Absolutely, I have shot numerous same-sex weddings over the years, and would love to book more.

  • I tend towards shooting with natural light only where possible near sunset, but flash is essential after the sun goes down during your reception, unless the ambient light is sufficient.

    If your chosen venues provides enough flattering ambient light I will try to shoot as much as possible in natural light, and only use flash lighting when it makes sense because it’s a more efficient way to capture the action.

  • Please send me a message via the contact page, and I will reply quickly with availability and a link to book a phone call or video chat if that appeals.

  • Pricing includes travel for up to one hour to and from the destination, for example Brisbane, Gold Coast etc. Ask about travel costs outside these areas, for example Tamborine Mountains or Sunshine Coast.

  • I don’t hold back any good, acceptable photos… I select all the good photos and individually edit them.

    The amount in total is dependent on many factors including the number of guests, their participation and mood, timeline, the weather etc. but as a general rule it’s about 75 photos per hour of coverage.

    So for a nine hour wedding that would be around 700 photos.

For further questions, please contact me here.